Casa Azul Hotel Monumento Historico

From the time we began communicating, Mr Cortez provided service and information well above and beyond ever expected. He was very informative and guided us on several sites and activities to look into prior to arrival. He even booked our rental car reservation with a company he highly recommended, Yucatan Vacations which was an amazing experience and will review later. We arrived the hotel, and were greeted by Mr. Cortez and the staff, escorted to our beautiful accommodation. The attention to detail with the decor, everyone and everything we encountered was impeccable. Our room so superbly clean and inviting and the bed was so amazing and comfortable it was hard to get up. When we did, however, we were greeted and served the most amazing breakfasts that were so delicious. The service continued to be outstanding. At night our turn down service included delicious chocolates and beautiful inspirational cards we read to each other before retiring for the evening. This was the beginning and the highlight of our 24 night stay in the Yucatan and look so forward to returning in the future. The service continued after our departure when Mr. Cortez contacted us to inform us that the housekeeper had found 2 souvenir shirts and chocolates we purchased from The Choco-Story. He actually offered to send to the US, having said that, we were in the Riviera Maya at that time and he made arrangements to send our belongings with Luis from Yucatan Vacations Car Rental so they were delivered when Luis picked up our car from the hotel! Super attention to detail from ALL! Thank you so very much for all your services especially to Mr. Cortez, Raul and David (who were always so pleasant and accommodating) , Mario (who watched for our return every night), Stephie (who made sure our room was spotless), and Elena, the wonderful chef that created such wonderful breakfasts! Thank you to ALL staff (I hope I did not leave anyone out), everyone and everything was AMAZING! …

Our stay was perfect. The hotel is full of beautiful features and the staff were beyond friendly and helpful. I would definitely recommend this hotel if you are visiting Merida. The pool and grounds are especially wonderful

We enjoyed our stay immensely. The rooms are spacious and elegant. The villa style courtyard area is comfortable and beautifully decorated for the holidays. We were impressed with the level of service. The staff is very attentive, friendly an able. The food delicious served at our schedule convenience. Great location within walking distance of sites and restaurants. A memorable experience and a definite repeat in the near future.

I have never felt more at home away from home! The staff were so kind and obliging, nothing was a problem. The rooms were immaculate and the food extremely reasonable, tastey and fresh. The staff helped celebrate my 50th birthday with lovely surprises and a delicious cake. A time I will never forget. Truely a great stay!

This boutique hotel was perfect for our short stay in Merida. The service was spectacular and the room very elegant with high contrast. It was close to the “centro histórico” but taking a taxi is recommended for the summer months as the daytime temperatures can get to over 100 degrees. If you are looking for peace and quiet this hotel is for you, and, they make a spectacular breakfast which was included.